The most successful business owners I’ve worked with share two things in common: (1) they align their team around the priority that matters most, and (2) invest in knowing how their people tick to fast track their ability to work well as a cohesive team.
Clear visibility into how your people are wired is crucial to align your leadership players, identify gaps, and promote who's ready to grow. When you pair clarity and alignment, complexity gives way to cohesion which improves team trust, dynamics, and performance.
Together, let's start at the top. We can empower your executive leaders to Become One Team. And then we expand Become One Team cohesion across all your business teams and functions.
Be Ahead of the Curve.
Business owners are embracing people clarity as their edge in uncertain times.
But this isn’t just about people analytics -- it’s about real understanding. I guide leaders in creating two-way clarity: understanding each employee’s hardwired strengths, motivators, and capacity, while also helping their teams understand how they lead best.
You can measure (%) and compare how strongly-suited your employees are to the nature of work you're asking them to do. When you know how your people tick (and vice versa), it's far easier to think outside-the-box and position your people to perform at their best -- through business ups and downs.
You also help your employees stretch and strengthen weaker skills, which narrows skill gaps and expands your leadership bench to strengthen business sustainability.
Be Cross-Functional.
Cross-functional influence and collaboration skills are a necessity at all levels of business to deliver superior client experiences and reduce internal siloes. All my roles required cross-functional facilitation of communication, objectives, and deliverables with internal and client teams to ensure successful technology implementations.
Your leaders and employees can also tap Kym's corporate athleticism working with C-level leaders and mid-level managers across Strategy, Finance, Operations, HR, Technology, and Legal... and expertise collaborating with internal colleagues from Product, Support, Finance and Technology.
Kym's industry expertise: Human Capital Management, Professional Services, Nonprofits, Manufacturing, Healthcare Technology, Staffing, Property & Casualty Insurance.
Be Unrivaled.
One area where many people struggle is sales ability. The "bad apples" in sales cause many of us to lose sight of sales as an honorable profession centered on Influence, Strategy, and Execution.
Great salespeople are wired to solve problems and embraced as trusted partners. Increasing the number of your employees who strengthen their sales ability will positively impact retention, lifetime customer value, business agility, new opportunities, and more!
Kym teaches non-sales leaders and employees how they can boost self-confidence (and revenue!) by learning these skills infused in her work: active listening, questioning, persuasion, negotiation, conflict resolution, cross-selling and upselling. Stellar ways to create a Win-Win-Win with your clients, too!